Using Copass
- What is a check-in?
- What kind of spaces can join Copass?
- What is a request?
- When do I have to send a request?
- Can I cancel a request after I’ve made it?
- What if I want to use other space facilities?
- What do I have to do when I visit a new space?
- Do I have to register with each space?
- How do spaces know that I’ve checked in?
- How do free days work?
- Do I have to ‘check-out’ of spaces too?
- Can I request to stay for longer than one day?
- What is Copass?
- What kind of spaces will I find on Copass?
- Where can I use Copass?
- How do I become a member and join the Copass community?
- What are the Copass memberships?
- There is no Copass workplace where i want to go. When will you be in the city I want?
- What do I have to do when I visit a coworking space?
- Can I use Copass for my team?
- Do you offer corporate membership rates?
- How do I recommend a collaborative workplace to be added to Copass?
- Is there an app for Copass?
The Basics
- What is included in a Copass day?
- Can I book meeting rooms or other services?
- What exactly is included in my Copass ?
- What are the Copass memberships?
- Does the plan membership autorenew?
- When does my Copass membership begin?
- Is there a trial membership available?
- How much does my Copass plan cost?
- How many checkins can I take per month?
- How do I know how many checkins left I can take with my membership?
- How do I know when my cycle starts and ends?
- Can I get an invoice for my Copass plan membership payment?
- Is there a long-term commitment for my Copass membership?
- Can I freeze my account mid-cycle?
- Can I cancel my plan membership at anytime?
- Is there a fee for canceling my Copass membership?
- How do I connect with friends on Copass?
- How do I link my Copass account to my Facebook and/or LinkedIn account?
- I logged in through Facebook and now I can’t access my account.
- How do I disconnect Facebook from my account?
- How do I disconnect LinkedIn from my account?
- How do I choose my Copass emails notifications?
- Can I drop in to cospaces without a reservation or sending a request?
Policies
Prices and Payments
- Can I contest a payment? What happen if it is wrong?
- Do I have to give my credit card details?
- Will spaces have access to my credit card details?
- How do you determine the price for different spaces?
- What payment methods can I use?
- What are my currency options?
- Can I receive regular invoices for my usage?
- Can I share my account with a team?
- How do I update my credit card information?
- Where can I access my billing details?
- I was charged the wrong amount by Copass. What do I do?
- How do payments work?
- I’ve entered my credit card details and small charge have been debited the day after on my bank account, is it normal?